A Manager’s Guide to Reasonable Accommodation

“In the employment context, reasonable accommodation refers to the steps an employer must take to modify employment requirements, rules or policies that would otherwise be considered to be discriminatory under the Code. What steps are required and what actions by an employer will satisfy the legal duty to accommodate will vary from situation to situation. Satisfying this legal duty requires managers to be attentive, flexible and comprehensive.” – BC Public Service Agency, 2008

The purpose of  this guide is to assist you three ways:

  1. identifying when a duty to accommodate arises;
  2. following an adequate accommodation process; and,
  3. determining when the duty to accommodate has been met.